Before you book
Enquire online, by phone or in person and confirm your date and time with the YMCA. A non-refundable deposit secures the booking. The balance is due seven days before the party, and late payment can lead to cancellation.
Up to 30 skaters are included. Ask the skate supervisor about extra guests and pay any extra skating fees on the day. Parties are intended for under-14s. Ask the office about arrangements and VAT for older groups.
On the day
Private hire includes 90 minutes of skating and 15 minutes either side for setting up and clearing the café. The kitchen is available for self-catering. The venue asks you to avoid frozen food and prohibits alcohol.
Staff provide music, skates and general safety support. Bring socks for hire skates or use your own skates. Adults skate at their own risk. Arrange at least one adult supervisor per ten children skating, give beginners extra support, and ask staff about safety equipment. The organiser is responsible for their guests.
Ask for a receipt for any fees paid on the day. The YMCA may limit skater numbers if supervision is insufficient and may cancel a party, giving as much notice as possible.